we will cover the cost of the reshipment.

You are responsible for providing the correct shipping details
You are responsible for any duties or import fees
We label all our packages as low value “Gifts” to avoid incurring import taxes
All our products are shipped directly from our Hong Kong warehouse
We will provide a tracking number by email and SMS
It takes up to five days for your tracking information to appear on the shipping company’s website
In some countries, packages may be delayed while they clear customs

All our products will provide free shipping, but if you want expedited shipping, you need to pay extra, otherwise, we will do it by the default shipping method.

Each of our watches comes with a two-year comprehensive mechanical defect warranty, so you can shop with complete peace of mind. In addition, if you have customization needs, please let us know and we will try our best to meet your requirements.

Processing time:  5-10 business days
Shipping Time: Between 10-20 business days
Some items may have longer processing times depending on the volume of orders. Time-frames may increase during particularly busy periods.

If you want expedited shipping, you need to pay extra, otherwise, we will do it by the default shipping method.

We offer these 2 watch qualities:

1. Japanese Grade: Known for their reliability and affordability, these movements are perfect for everyday wear.
2. Swiss Grade: Experience the precision and craftsmanship associated with Swiss watchmaking.

The difference between Swiss and Japanese grade watches is the steel grade that is being used, as well as the manufacturing process and machinery.
Our Swiss Grade watches , which are manufactured from 904L Steel are generally considered to be of higher quality, with more intricate designs and potentially more features. Swiss movements may use higher quality materials and have a longer lifespan. They are typically more expensive due to the perceived higher quality and prestige associated with Swiss watchmaking.
On the other hand, our Japanese Grade watches which use 316L steel, are renowned for being very reliable and keeping accurate time. They may be simpler in design but offer good value for the price. These are generally more affordable due to potentially simpler designs and production methods.

Absolutely! We’d be happy to send you photos of the watch you’re interested in.
However, please note that we don’t currently have photos readily available for all our watches. In some cases, it may take us 2-3 business days to obtain them from our supplier.
To ensure we send the right photos, please contact us thru our Support Page: https://szquzhong.shop/contact-us. Once we receive it, we’ll get started on finding those photos for you.

Our swiss watches utilize a movement with a BPH of 28,800. This high frequency translates to smoother sweeping seconds hands and potentially improved accuracy. In the other hand, our Japanese Grade watches BPH rating is not as widely used or standardized as with Swiss movements. However, don’t let that deter you! Japanese watchmakers are renowned for their focus on reliability and functionality. They still achieve excellent accuracy through rigorous testing and quality control, even without a specific BPH rating.

Yes, we definitely provide a tracking number for each order. Your order might take 5-10 business days to process before it ships. Once it’s on its way, we’ll send you a tracking number. Please note that delivery times vary:
US: 10-15 business days after shipment
Outside US: 25-35 business days after shipment
Things can get delayed sometimes, so feel free to reach out to us or the directly to the courier if you have any questions!

The watch itself does not come with a Rolex box. However, you can purchase a separate box. This box will include the certification documents.

All our watches feature highly durable, non-scratch Sapphire glass.
Sapphire’s Advantages:
1. Exceptional Scratch Resistance: Sapphire is second only to diamonds in hardness, making it virtually impervious to everyday scratches and nicks.
2. Crystal-Clear Clarity: Sapphire offers excellent transparency, ensuring you can always see your watch face with perfect clarity.
3. Long-lasting Beauty: Unlike some materials, Sapphire glass won’t cloud or lose its brilliance over time.
With a Sapphire glass crystal, your watch will not only look stunning but also maintain its flawless appearance for years to come.

Ne have several options available:
1. PayPal: A secure and widely used online payment platform.
2. Bitcoin (BTC): A popular cryptocurrency offering fast and secure transactions.
3. USDT (Tether) or Ethereum (ETH): Stablecoin and cryptocurrency options for added flexibility.

We will add other payment methods as demand changes.